Privacy Policy

This page explains how your personal information is collected, used and shared when you visit or make a purchase on our site.

PERSONAL INFORMATION WE COLLECT

When you visit our site, we automatically collect a certain amount of information about your browsing conditions such as your device, your browser, your IP address, your time zone or the presence of cookies. We also collect data relating to the pages or products you view on our site.

We collect your browsing information using the following technologies:

- “Cookies” are data files stored on your navigation media and are represented by a unique identifier which is anonymous.

- Log files are trackers allowing us to analyze actions carried out on our site.

Additionally, when you make a purchase or attempt to purchase on our site, we collect certain information such as your name, billing address, shipping address, payment information, email address and telephone number.

When we talk about personal information in this privacy policy, we are referring on the one hand to data from the navigation medium and on the other hand to user account data.



HOW DO YOU USE YOUR PERSONAL INFORMATION?

We use user account information as part of the internet operation of our site and in the sales process of our products. On the other hand, we use it to communicate with you with the aim of providing you with practical information.

We use information from the navigation support to assess the potential risks of fraud (in particular the IP address), and more generally to improve and optimize our site.

We share your personal information with third parties in order to provide you with a comprehensive service.

We use the following services:

  • Shopify for our online store
  • Mailchimp for managing email campaigns
  • Sendcloud for managing parcel shipments.
  • Google Analytics for analytical reporting

ADVERTISING TARGETING

As explained above, we use several services for our advertising campaigns. Shopify allows you to run remarketing campaigns. Mailchimp allows you to create email campaigns intended for users who have given their consent.

On simple request, by writing to contact@laboratoires-cap-ferret.com, it is possible to request that your address be removed from our mailing lists. Also, on each marketing email, a link is present in the footer to unsubscribe.

ACCESS TO DATA

As a European resident, you have the right to access the personal information we store about you. You can request their permanent modification or deletion at any time.

To do this, you can contact us at the following email address: contact@laboratoires-cap-ferret.com

POLICY CHANGES

 This privacy policy is subject to modification in the event that the legal framework requires it.

If you have an account, you can request to receive a file containing all the personal data we have about you, including any data you have provided to us. You can also request the deletion of personal data concerning you. Permanent deletion of the account can be obtained (and cannot be contested) by writing to contact@laboratoires-cap-ferret.com . This does not take into account data stored for administrative, legal or security purposes.


CONTACT INFORMATION

For any questions relating to the processing of personal data, please contact contact@laboratoires-cap-ferret.com